New World Furniture FAQs

General Inquiries

 

 

Q: What defines midcentury furniture?

 

A: Midcentury furniture refers to pieces designed and produced during the mid-20th century, typically from the 1940s to the 1960s. It's characterized by clean lines, organic forms, and a blend of functionality with aesthetic appeal.

 

Q: Do you offer a warranty on your furniture?

 

A: Yes, we provide a warranty on all our midcentury furniture pieces to ensure your satisfaction. Details may vary, so please check with customer support. 

 

Q: Can I customize the furniture to fit my space?

 

A: Absolutely! We offer customization options for our furniture. Contact our team, and we'll work with you to tailor the dimensions, finishes, or other details to suit your needs.

 

Q: What restoration services do you provide?

 

A: Our restoration services cover everything from refinishing and repairing to upholstery. Whether you need to revive an existing piece or enhance its features, our skilled craftsmen can bring your furniture back to life.

 

Q: How do I care for midcentury furniture?

 

A: Proper care involves avoiding direct sunlight, using mild cleaning solutions, and periodic maintenance. Check our products for an in house made furniture pudding. Check out care guide for detailed instructions on preserving the beauty and longevity of your midcentury furniture.

 

 

 

 

 Ordering and Shipping

 

Q: How can I place an order?

 

A: Ordering is simple! Browse our collection, select your desired items, and follow the checkout process. If you encounter any issues, our customer support is ready to assist you. 

 

Q: What is your shipping policy?

 

A: We offer nationwide shipping with various options. Shipping costs and delivery times vary based on your location and the size of the furniture. You can find detailed information during the checkout process.

 

Q: Can I track my order?

 

A: Not at this time. Once your order is shipped, you'll receive a message from our team that the order is out. You will receive communication from the delivery team 48-72 hours prior to arrival. 

 

Q: What if my furniture arrives damaged?

 

A: While we take great care in packaging, accidents can happen. If your furniture arrives damaged, please contact our customer support immediately, and we'll work to resolve the issue.

 

Q: Do you offer international shipping?

 

A: Currently, we only provide shipping within the United States. However, we're exploring options for international shipping in the future.

 

 

 

Restoration Process and Expertise

 

Q: How do you determine the restoration needs of a piece?

 

A: Our experienced craftsmen assess each piece individually, considering its age, condition, and unique characteristics. We then create a tailored restoration plan to enhance its beauty while preserving its authenticity.

 

Q: Can you restore any type of midcentury furniture?

 

A: Our skilled team is equipped to restore a wide range of midcentury furniture, including chairs, tables, cabinets, and more. Contact us with details about your piece, and we'll discuss the possibilities.

 

Q: What materials do you use in the restoration process?

 

A: We prioritize using materials that match the original design and era of the furniture. From wood finishes to upholstery fabrics, our goal is to maintain authenticity while ensuring durability.

 

Q: How long does the restoration process take?

 

A: The timeline varies based on the extent of restoration needed. We provide estimated timelines during the consultation phase, ensuring transparency and managing your expectations.

 

Q: Do you offer restoration services for furniture not purchased from your store?

 

A: Absolutely! Our restoration services are available for any midcentury furniture piece, whether you bought it from us or elsewhere. Contact us, and we'll discuss how we can breathe new life into your cherished furniture.